Shipping policy

At Click & Mortar LLC, we are committed to delivering your orders safely and promptly. Please read our shipping policy below to understand how we process and deliver your purchases.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Custom or personalized items may require 3–5 business days for processing.
You will receive a notification once your order has shipped.

Shipping Methods & Delivery Times

We offer standard, expedited, and express shipping options at checkout.
Estimated delivery times (after processing) are as follows:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 3–5 business days
- Express Shipping: 1–3 business days
Delivery times may vary depending on your location, holidays, or unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout based on your location and selected shipping method.
Free shipping promotions may apply to orders meeting specific conditions, as advertised.

Order Tracking

Once your order ships, a tracking number will be provided via email.
You can track your package using the carrier’s website for real-time updates.

International Shipping

Currently, we offer shipping within the United States.
International shipping may be available in the future. Please contact our support team for inquiries.

Lost or Damaged Packages

Click & Mortar, LLC is not responsible for packages lost or damaged during transit.
If your order arrives damaged, please contact us within 7 days of delivery with photos, and we will assist you in filing a claim with the carrier.

Contact Us

For questions about your order or shipping, please contact our customer service team:
Email:

At Click & Mortar, LLC, we are committed to delivering your orders safely and promptly. Please read our shipping policy below to understand how we process and deliver your purchases.